STORE POLICIES

Customer Care

Arachne's Web could not exist with you, our wonderful customers! And because we love you, we care deeply about your question, concerns and your experience on our web site.

If you have any questions, please always feel free to reach out to: Alison@ArachnesWeb.Net

I strive to always get back to you within 24 hours. 

Arachne's Web is in the process of retooling our shipping processes right now. While we want to maintain our standard of beautiful packaging with lovely little extras, we also want to ensure we your costs as low as we can, and also try to be as eco-friendly as possible. A few things you'll notice about this new web site:

  • Bubble Wrap is now green - because it is made from recycled plastics

  • We're still using colorful crinkle paper, but we are trying to limit the amount

  • Our sprays are now in PET plastic bottles (this is saving a lot on shipping costs, which passes straight on to you!)

We are investigating new ideas for making our business greener all the time. If you have a suggestion, we'd love to hear from you - simply click the email above!

Privacy & Safety

See our complete Privacy Policy.

Wholesale Inquiries

Arachne's Web is an online retail store. We do not sell wholesale.

 
Payment Methods

- Credit / Debit Cards
- PAYPAL